Combine this course with Time Management and Stress Management training to
be really personally effective!

Course Benefits:

Improve overall personal effectiveness
Save time
Reduce anxiety
Communicate in a more open and confident manner
Improve self esteem and confidence
Get more of what you want without causing offence or feeling guilty

Course Content:

Recognising when you are behaving either passively or aggressively
Getting a feel for what you are entitled to say and understanding your rights
Assertive body language and tone of voice
Dominate your “Demon” (inner dialogue), so that you can say what you want
     to say
Assertive conversations:
    Giving feedback
    Saying no without saying "N O"