0845 838 5955
8  Welcome 7 Coaching 8 Training 8 Organisational Development 8 Testimonials 8 Free Stuff  8 Contact Us
 
Professional Coaching
The Enabling Excellence Programme
Manager as Coach
Performance Appraisal
Professional Coaching
Recruitment and Selection
Professional Coaching
Grievance and
Discipline
black The Engaging Presenter
time management
Effective Communication
black Asserting Yourself!
Professional Coaching
Cultivating Confidence & Self Esteem
Professional Coaching
Organising & Using Time Effectively
Professional Coaching
Stress Management & Wellbeing
black The Nifty Networker
Professional Coaching

Successful Client / Customer Relations 

   
   

Effective Communication...


Course Benefits:

bulletInsight to unconscious behaviour
bulletPersuade and influence at a higher level
bulletCultivate more harmonious and effective relationships
bulletCommunicate with confidence and understanding

Course Content:

bulletBuilding rapport and trust
bulletEffective body language and voice tone
bulletMatching, mirroring then pacing states of mind
bulletHoning your sensory acuity skills (noticing responses to your communication at a      deeper  level)
bulletRecognising and utilising language to influence
bulletKeeping your “Demons” (inner dialogue) in check
bulletObserving eye patterns to understand thinking
bulletOvercoming obstacles by asking questions that recover information which has been         filtered out

6 Site Map