Course Benefits:

Increase discretionary effort from staff
Reduce your burden of responsibility as a manager
Improve employee accountability
Better motivate your team
Grow and develop your people
Improve relations
Increase staff retention
Conduct formal and informal coaching sessions

Course Content:

Understanding what coaching is / is not
Impact of management behaviour on employee performance
Creating an effective environment for coaching by building rapport
Suspending ego and being non-judgemental in order to gain trust so that your coachee opens up
Allowing the coachee to be heard and giving them time to think by  listening
Asking searching questions to increase employee responsibility, ownership and awareness
Enabling the coachee to move on and achieve change by challenging the block
Coaching tools and questioning frameworks

This course can be delivered either on a one-to-one basis or in-house. For more information or to book: