Appraisal Skills

Course Benefits:

 

  • Monitor and enhance employee performance
  • Understand what switches your team on
  • Follow best practice
  • Communicate effectively
  • Understand body language

 

Course Content:

  • Preparing a performance appraisal
  • Structuring an interview
  • Using and understanding body language
  • Verbal communication
  • Listening skills
  • Questioning technique
  • Dealing with performance issues
  • Setting objectives
  • Monitoring progress
  • Using performance appraisal documentation

 

This course can be delivered either on a one-to-one basis or in-house. For more information or to book:

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