People buy from people first, right?
So how about enabling your people to do more business by communicating even better?
- Enhance your people edge by learning 21st century communication tools
- Win more business through building better relationships
- Raise awareness of the impact on business of bad communication and relations
- Read other peoples communication in order to sense when to react and respond differently…and ultimately to prevent business loss
- The impact of poor face to face communication on business
- The effect of bad telephone conversations
- Face to face communication theory
- Communication theory in relation to talking!
- Interpreting body language
- How to communicate effectively and build rapport with customers
- Talking your customers language: using your voice and words
- How should we answer the phone?
This course can be delivered either on a one-to-one basis or in-house. For more information or to book: Contact Us